About us

Porcel thanks your interest in its products and your visit to this website.

Your privacy protection through processing personal data is an important concern to which we pay special attention. The personal data collected during the visits to our website will only be saved if supplied voluntarily, for example, through a register, inquiry, contest, or another.
Our website can include links to other websites that do not respect privacy protection.
Porcel can use active components to follow visitor preferences, for example, if you proceed with enquiries or downloads of information, we will be aware of that and we will be able to optimize the website according to the information more seen.

We use the information collected through the website to answer your enquiries, to inform you about our products and service and to ask for your opinion, whenever appropriate. Naturally your participation is volunteer.
We do not sell, change or rent your personal data to a third part. We may be able to do it with a trustworthy part in the future but, you may ask us not to do it.
We may supply to a third part statistics about our clients, sales, and information related with the website but, these statistics will not include personal data.
Your personal data will not be revealed to a third part without your consent.
To obtain information, give helpful suggestions, claims regarding the processing of your personal data, please contact us to 00351.234.72940000351.234.729400, or through the e.mail porcel@porcel.pt .
If the data are incorrect despite of our efforts of accuracy and up dating, we will correct that information at your request.

By using our website, you are automatically giving your permission to Porcel to gather and use your data. If we decide to change our privacy policy, we will place these changes in this page, so you are always up dated with the information we collect, as we use it and in which circumstances we publish it.

We would like to know your questions and comments to our privacy policy. Please contact us to porcel@porcel.pt.

The information of this website is disposed as you find it in its current state. Porcel declines any responsibility by direct, indirect, special or consequent damages caused by the use of this website or of another website linked to this, including, namely, loss of programs, of data or of other information related to processing systems or of another kind, even if Porcel have been explicitly notified that such damages could possibly occur.
Porcel does not give statements or guarantees relatively to other websites that can be reached through this one. The access to those websites is available barely by motives of convenience and does not imply that Porcel accepts any responsibility by the respective content or use.
Additionally, is up to you to take precautions and assure yourself that the information withdrawn has no virus, or other characteristics of harmful nature.
The information of this website may contain technical and/or typographical inaccuracies.



In case of dispute the consumer can appeal to an Alternative Dispute Settlement Body:

CNIACC - Information and Consumer Dispute Arbitration Board
Contact: Faculdade de Direito da Universidade Nova de Lisboa, Campus de Campolide, 1099-032 Lisboa - www.arbitragemdeconsumo.org

CIMAAL -Consumer Dispute Information, Mediation and Arbitration Board of Allgarve
Contact: Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro - www.consumidoronline.pt

CACCDC - Consumer Dispute Arbitration Board of the District of Coimbra
Contact: Avenida Fernão de Magalhães, 240 - 1º, 3000-172 Coimbra - www.centrodearbitragemdecoimbra.com

CACL - Consumer Dispute Arbitration Board of Lisbon
Contact: Rua dos Douradores, 116 - 2º, 1100-207 Lisboa - www.centroarbitragemlisboa.pt

CICAP - Consumer and Arbitration Information Board of Porto
Contact: Rua Damião de Góis, 31 - loja 6, 4050-225 Porto - www.cicap.pt

Information and Arbitration Board of Vale do Ave
Contact: Rua Capitão Alfredo Guimarães, nº 1, 4800-019 Guimarães - www.triave.pt  

Consumer Dispute Information, Mediation and Arbitration Board (Arbitration Court of Consumer)
Braga: Rua D. Afonso Henriques, nº 1, 4700-030 Braga - www.ciab.pt   
Viana do Castelo: Avenida Rocha Paris, nº 103 (Villa Rosa Building), 4900-394 Viana do Castelo - www.ciab.pt   

Consumer Dispute Arbitration Board of Madeira
Contact: Rua da Figueira Preta, nº 10, 3º andar, 9050-014 Funchal - http://srrh.gov-madeira.pt

More information at Consumer Portal in www.consumidor.pt



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